Account and support
Learn how to manage your account and ask for help.
Open the account menu to:
- View your profile.
- Choose English or French.
- Choose light, dark, or system appearance.
You sign in with Google.
OxBoost never asks for your Google password.
OxBoost never asks for a social media password.
Ask for help
For a marketplace purchase, contact WhatsApp support from the app.
For a social media account purchase, share the purchase reference and platform. Never send its password or verification code.
For another question, select Talk to us on the public website.
Share the purchase or payment reference when you have one.
Never share:
- A password.
- A mobile money PIN.
- A one-time code.
- Full payment details.